SHIPPING

Processing time: The time we need to prepare an order for shipping varies. Custom products take 5-7 business days to curate.

**Please allow 7-10 business days for custom orders placed on or after 11/27/2020 and 3-5 business days for ready to deliver orders placed on or after 11/27/2020.**

Shipping time: All EINNIM products are shipped via USPS. Please allow 7-10 business days for delivery once your purchase has reached "Pre-Shipment" status.

**Please allow 7-10 business days for orders placed on or after 11/27/2020.**

Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply.

HELP CENTER

PAYMENT OPTIONS

Accepted: VISA, Master Card, American Express, Discover, JCB

Accepted Debit Cards: Visa + MasterCard

RETURNS + EXCHANGES

Returns are accepted 15 days after delivery of purchase.

****Returns on soaps are not accepted****

Exchanges are accepted 30 days after delivery of purchase.

****Exchanges on soaps are not accepted****

Request a cancellation/exchange within: Email (Subject Line: Order # + Cancellation Request/Exchange Request)

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.