Processing time: The time we need to prepare an order for shipping varies. Custom products take 5-7 business days to curate.
Shipping time: All EINNIM products are shipped via USPS. Please allow 7-10 business days for delivery once your purchase has reached "Pre-Shipment" status.
Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply.
Accepted: VISA, Master Card, American Express, Discover, JCB
Accepted Debit Cards: Visa + MasterCard
Returns + Exchanges
Returns are accepted 15 days after delivery of purchase.
****Returns on soaps are not accepted****
Exchanges are accepted 30 days after delivery of purchase.
****Exchanges on soaps are not accepted****
Request a cancellation/exchange within: Email email@example.com (Subject Line: Order # + Cancellation Request/Exchange Request)
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.